Consultation hours by telephone appointment

Telephone times of the reception:

To schedule an initial or follow-up appointment, or if you have any questions, please feel free to contact us at

+41 (0)44 545 2814

We are an ordering practice, which means you must make an appointment in advance by phone (no walk-ins)

Tuesdays 10am until 12pm (noon)

Thursdays 2pm until 5pm

 Special info: The telephone receptiom is closed November 5th an 7th 2024. 

Information

Please note: 

 

We are currently not accepting new patients for psychological and/or medical psychiatric treatment.

 

We have a limited availability for consultations regarding diagnosis and case assessments for psychotherapy (Fallbeurteilung). Please send your full name, your contact dates and other information (e.g., what exactly you need) per email to us or call us. 

Please note that contacting us doesn´t guarantee an appointment.


Appointments can be canceled by phone or e-mail 24 hours in advance without charge.


Languages: English and German

Consultation times

Consultation times are from Monday until Friday by appointment

Emergencies

In case of emergency please contact (We make an effort to keep the information up to date and correct, but we cannot take any responsibility.):

 

Ärztefon: 24-hour emergency telephone service for the city of Zurich and associated municipalities 

Telephone: 0800 33 66 55

 

SOS doctors: 24-hour telephone emergency service for the city and canton of Zurich (they also make house calls)

Telephone: 044 360 44 44

 

Emergency psychiatry of the University Hospital Zurich (Notfallpsychiatrie Universitätsspital Zürich): 24-hour emergency service

Telephone: 044 255 11 11

 

Kriseninterventionszentrum Winterthur (KIZ) of Integrierte Psychiatrie Winterthur - Zürcher Unterland (ipw): outpatient and inpatient crisis intervention

Telephone: 052 264 37 00

 

Kriseninterventionszentrum Zürich (KIZ) of the Psychiatric University Hospital Zurich (Psychiatrische Univiersitätsklinik Zürich PUK): short-term inpatient crisis intervention (please call first)

Phone: 058 384 65 00, address: Militärstrasse 8, 8004 Zurich

 

In case of medical and life-threatening emergencies, please call the rescue service directly on 144 (ambulance) or 117 (police) and follow their instructions.

Email

We do not accept initial appointment requests online. We do not provide therapy assessments, diagnoses, etc. via email or phone.

Initial Appointments

After the first telephone contact, you will receive a login to the initial questionnaire to clarify whether we can offer the adequate treatment for you.

 

Please note: Psychotherapeutic therapies, assessments and psychiatric drug therapies are fully booked. 

 

Swiss Insurance:

Insured persons in the family doctor model (Hausarztmodell) or so-called HMO model (doctors and health network) require a referral by the primary care provider. Insured persons with telemedicine must obtain the prior consent of their health insurance company.

 

Other:

Without insurance according to the Swiss Health Insurance Act (Krankenversicherungsgesetz KVG), only self-payment by agreement is possible.

 

Patients who would like to bill foreign health insurances must clarify themselves what will be covered. Conditions are the same as for self-payments.